Operations and Marketing Support to Supplement Your Team


Need some extra help without taking on a full-time employee? Tecture’s team of web designers and developers is ready to help out your marketing or operations department with new product launches, COVID contingencies or staff leaves of absence. Quick turnaround? Tight budget? No problem. We can take the stress out of work surges.

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We Offer


  • Marketing department support — design, landing pages, interactive forms, collateral
  • Landing page design and build
  • CRM integration and development of new lead generation forms
  • Marketing automation system integration
  • Email blast design and build
  • Google Analytics configuration and review
  • Illustration
  • Print Design
  • Operational support

Technologies

CRMs

Marketing Automation Systems

Content Management Systems (WordPress, etc.)

Analytics

Search Optimization

Lead Generation Forms

Website Hosting and Management

Selected Projects


Bioquell: Illustrating the Invisible

Tecture designed a striking, fresh new website for Bioquell, a maker of hydrogen peroxide vapor decontamination systems, featuring stylized illustrations of Bioquell’s biotech decontamination solutions. We continue to support Bioquell’s marketing efforts — particularly during the present COVID pandemic — by supplying a variety of services and assets: Custom design for new website features and pages  •  Design of print and online collateral materials  •  Infographic design and illustration * Custom illustrations for new equipment  •  Website updates  •  Website operations

 

Selected Features
  • Product Pages
  • Illustrating the Invisible 1
  • Illustrating the Invisible 2
  • Multi-Language Contact Form
Product Pages
Product pages feature a prominent product photo and key information before diving into product details, options and uses.
Illustrating the Invisible 1
Tecture created custom illustrations to visualize how invisible hydrogen peroxide vapor sterilizes.
Illustrating the Invisible 2
Tecture created custom illustrations to visualize how invisible hydrogen peroxide vapor sterilizes.
Multi-Language Contact Form
Tecture built a multi-language, multi-region contact form to support Bioquell's international operations.

ABPM: Evolving Needs, Continuing  Support

Tecture created a web-based system and database for the American Board of Preventive Medicine to manage its operations, including a portal to allow its physicians with access to application, examination, and Maintenance of Certification (MOC) information. With the launch of the new system, Tecture also took on the role of assisting ABPM’s board and staff with support for the new system.

The launch of a major new system like this one is obviously complex, and we expected an increased level of support requests. Tecture initially implemented a ticket-based support center to ensure all requests from physicians would be addressed in a timely manner by the appropriate staff. Tecture also worked to systematize the support process by providing ABPM with training, system documentation, and boilerplate support responses. As their staff increasingly used these tools to take on day-to-day support of their physicians (applicants, candidates, and certified diplomates), our role gradually shifted to one of “level 2” support.

ABPM’s staff is the primary point of contact for physician support, and forward technical requests to Tecture’s team via a shared collaboration portal, which facilitates the responsiveness that their physicians require.

As ABPM’s board certification requirements and policies continue to evolve, Tecture provides enhancements and bug fixes, whether we are adding a new application pathway or helping make changes to MOC.

Selected Features
  • ABPM Home Page
  • Customer Support
  • Application Dashboard
ABPM Home Page
Tecture continues to support ABPM's evolving needs.
Customer Support
In the second year Tecture built a custom support ticketing system to better support applicants.
Application Dashboard
Applicants can easily track their progress on completing the complex application process.