Need some extra help without taking on a full-time employee? Tecture’s team of web designers and developers is ready to help out your marketing or operations department with new product launches, COVID contingencies or staff leaves of absence. Quick turnaround? Tight budget? No problem. We can take the stress out of work surges.
Marketing Automation Systems
Content Management Systems (WordPress, etc.)
Lead Generation Forms
Website Hosting and Management
Bioquell: Illustrating the Invisible
Tecture designed a striking, fresh new website for Bioquell, a maker of hydrogen peroxide vapor decontamination systems, featuring stylized illustrations of Bioquell’s biotech decontamination solutions. We continue to support Bioquell’s marketing efforts — particularly during the present COVID pandemic — by supplying a variety of services and assets: Custom design for new website features and pages • Design of print and online collateral materials • Infographic design and illustration * Custom illustrations for new equipment • Website updates • Website operations
ABPM: Evolving Needs, Continuing Support
Tecture created a web-based system and database for the American Board of Preventive Medicine to manage its operations, including a portal to allow its physicians with access to application, examination, and Maintenance of Certification (MOC) information. With the launch of the new system, Tecture also took on the role of assisting ABPM’s board and staff with support for the new system.
The launch of a major new system like this one is obviously complex, and we expected an increased level of support requests. Tecture initially implemented a ticket-based support center to ensure all requests from physicians would be addressed in a timely manner by the appropriate staff. Tecture also worked to systematize the support process by providing ABPM with training, system documentation, and boilerplate support responses. As their staff increasingly used these tools to take on day-to-day support of their physicians (applicants, candidates, and certified diplomates), our role gradually shifted to one of “level 2” support.
ABPM’s staff is the primary point of contact for physician support, and forward technical requests to Tecture’s team via a shared collaboration portal, which facilitates the responsiveness that their physicians require.
As ABPM’s board certification requirements and policies continue to evolve, Tecture provides enhancements and bug fixes, whether we are adding a new application pathway or helping make changes to MOC.Selected Features